Privacy Policy

We collect information that you provide directly, information collected automatically as you use our website, and information from cookies and similar technologies.

Contact and inquiry data. When you fill out a contact form, request a consultation, or reach out to us, we may collect your name, brand or company name, email address, phone number, and any details you choose to include in your message about your business or the services you are interested in.

Usage data. When you visit hawkways.com, our servers and analytics tools automatically record technical information such as your IP address, browser type and version, device type, operating system, the pages you view, the links you click, the time and date of your visit, and the website or source that referred you to us.

Cookie data. We use cookies and similar technologies to recognize your browser, remember preferences, and understand how visitors interact with our site. See the Cookies and Analytics section below for details.

We use the information we collect to operate our business and respond to you. Specifically, we use it to reply to your inquiries and consultation requests; to provide, scope, and deliver our Amazon marketing services; to communicate with you about projects, proposals, and your account; to send service updates and, where permitted, relevant marketing about our offerings; to maintain and improve our website and the visitor experience; to analyze traffic and measure the performance of our content and campaigns; to keep our site and systems secure; and to meet our legal, tax, and contractual obligations.

We do not use your contact details to send unsolicited marketing you have not agreed to receive, and you can opt out of marketing messages at any time.

Where data protection law requires a legal basis, we rely on the following. We process your contact form data based on your consent and on our legitimate interest in responding to and following up on the inquiries you send us. We process information to take steps at your request before entering into a contract and to perform a contract once you become a client. We process usage and cookie data based on your consent where required and otherwise on our legitimate interest in operating, securing, and improving our website. We also process information where necessary to comply with our legal obligations.

Where we rely on consent, you may withdraw it at any time, and where we rely on legitimate interests, you may object to that processing as described in the Your Rights section.

Cookies are small text files placed on your device that help websites function and gather usage information. We use strictly necessary cookies that allow the site to work, and we use analytics and performance cookies that help us understand how visitors find and use hawkways.com.

We use third-party analytics services, which may include tools such as Google Analytics, to measure traffic and improve our content. These tools may set their own cookies and process usage data on our behalf.

You can control cookies through your browser settings, including blocking or deleting them. You can also use any cookie banner or preference controls we provide on the site. Please note that disabling some cookies may affect how parts of the website function.

We do not sell your personal information, and we do not rent or trade it. We share information only in limited circumstances and only as needed to run our business and serve you.

Service providers. We share information with trusted vendors who perform services on our behalf, such as website hosting, email and customer relationship management, analytics, advertising measurement, and communication tools. These providers may access your information only to perform tasks for us and are bound by confidentiality obligations and data protection terms.

Legal and protective disclosures. We may disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, enforce our agreements, prevent fraud, or safeguard the safety and security of our users and systems.

Business transfers. If Hawkways is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

We take reasonable and appropriate technical and organizational measures to protect the information we hold against unauthorized access, loss, misuse, alteration, and disclosure. These measures include encrypted connections, access controls, and limiting access to personal information to staff and vendors who need it to do their work.

No method of transmission over the internet or electronic storage is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security. You also play a role by keeping any credentials and communications with us confidential.

We keep personal information only for as long as it is needed for the purposes described in this policy. Inquiry and contact data is retained while we evaluate and respond to your request and for a reasonable period afterward in case you reach out again. Information related to a client relationship is kept for the duration of the engagement and for the period required to meet our legal, accounting, and contractual obligations.

When information is no longer needed, we delete it or anonymize it so it can no longer be linked to you.

Depending on where you live, you may have rights over your personal information. These can include the right to access the information we hold about you, the right to correct inaccurate or incomplete information, and the right to request deletion of your information. You may also have the right to object to or restrict certain processing, the right to withdraw consent, and the right to opt out of marketing communications.

To exercise any of these rights, contact us using the details in the Contact Us section. We will respond within the timeframes required by applicable law. We will not discriminate against you for exercising your rights, and we may need to verify your identity before acting on a request.

Our website may contain links to third-party websites and platforms, including Amazon and our social media profiles. When you follow these links or interact with these platforms, your information is governed by their own privacy policies, not ours.

Because much of our work involves the Amazon marketplace, you may interact with Amazon-operated properties and tools that collect and process data under Amazon's terms and privacy notices. We are not responsible for the content or privacy practices of Amazon, social networks, or any other third party, and we encourage you to review their policies before sharing information with them.

Hawkways provides services to businesses and is not directed to children. Our website is intended for users who are at least eighteen years old, and we do not knowingly collect personal information from children under the age of thirteen.

If you believe a child has provided us with personal information, please contact us, and we will take reasonable steps to delete that information from our records.

Hawkways is based in the United States, and our website and systems are operated here. If you access our site or contact us from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate.

These countries may have data protection laws that differ from those in your location. By using our website and providing your information, you consent to this transfer and processing as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. When we make changes, we will revise the effective date shown on this page and post the updated policy on our website.

We encourage you to review this policy periodically. Your continued use of hawkways.com after an update takes effect means you accept the revised policy.

If you have questions about this Privacy Policy, want to exercise your rights, or have any concerns about how we handle your information, please contact us.

You can reach Hawkways through the contact form on hawkways.com or by using the email address listed on our website. We will do our best to respond promptly and to address your request in accordance with applicable law.